Clean-Mark is proud to announce the opening of our newest office located in the city of Burnaby B.C.

Mercedes-Benz Oakville gives Clean-Mark the green light

The Port Hope Community Health Centre contracts
Clean-Mark

The Corporation of the Municipality of Port Hope selects Clean-Mark

Ferrari Maserati of Ontario gives Clean-Mark green light!

Clean-Mark grows with Kent Building Supplies

On the collection, use and disclosure of Personal Information

This Policy Statement has been prepared to affirm Clean-Mark’s strong commitment to protecting the personal information of its current and prospective associates and to inform these individuals of its practices concerning the collection, use and disclosure of personal information provided or obtained.

The purpose of this Policy Statement is to establish, in accordance with the Personal Information Protection and Electronic Documents Act (Canada), rules to govern the collection, use and disclosure of personal information in a manner that recognizes the right of privacy of individuals with respect to their personal information and the need of Clean-Mark to collect, use or disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances.


Accountability

Clean-Mark recognizes its responsibility for personal information under its control and has designated a Privacy Officer to oversee the collection, use and disclosure of personal information within the organization, and to ensure compliance with the Personal Information Protection and Electronic Document Act (Canada) and any other applicable provincial privacy legislation. Any questions, complaints or inquiries regarding its privacy policies and practices should be directed to our Privacy Officer at 1 (800) 673-1281, or by email to privacy@cleanmark.com.


Purposes

Personal information is collected and used from Clean-Mark’s prospective customers, service partners, and suppliers only for reasonable business purposes, including the following:

1. To identify and address demands and needs of customers of Clean-Mark, to provide notice of promotional and advertising campaigns and other products and services that may be of interest to customers, and to respond to specific inquiries from customers.
2. To review and assess applications by individuals for service partnership opportunities.
3. To manage and promote Clean-Mark’s business operations.
4. To identify and address demands and needs of service partners.
5. To operate promotional contests, sweepstakes or promotions.
6. To comply with legal and regulatory requirements.

Personal information may only be disclosed to Clean-Mark’s directors, officers, employees, representatives and advisors for the reasonable business purposes of Clean-Mark and only to the extent that the recipient has a reasonable “need to know” in the performance of his, her or its services to the Clean-Mark. Any other disclosure will only be made with the prior written consent of the person to whom the personal information relates.

Information may also be collected for such additional purposes with the written consent signed by the individuals to whom personal information relates.

If personal information has been collected, and is to be used for a purpose not previously identified, Clean-Mark will identify the new purpose before the information is used. Unless the new purpose is required by law, the consent of the individual will be obtained prior to use of the information.


Consent

Clean-Mark will make a reasonable effort to ensure that individuals are advised of the purposes for which the information will be collected, used and/or disclosed by namely this Privacy available to such persons. Consent by individuals to the collection, use and disclosure of personal information by Clean-Mark in accordance with this Privacy Policy may be implied if the information in voluntarily provided to Clean-Mark by individuals with request, or where it its reasonable in the circumstances in which the personal information that consent has been given. Consent is not required to be obtained by the Clean-Mark if there is an applicable exception to the requirement for consent in PIPEDA or other applicable laws.

Clean-Mark will not, as a condition of the supply of a product or service, require an individual to consent to the collection, use, or disclosure of personal information beyond that required to fulfil Clean-Mark’s reasonable business purposes.

An individual may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice to Clean-Mark. Clean-Mark will inform the individual of the implications of such withdrawal.


Limiting Collection

The collection of personal information will be limited to that which is necessary for the purposes identified by Clean-Mark.

Limiting Use, Disclosure and Retention

Personal information will not be used or disclosed for purposes set out in this Privacy Policy, except with the consent of the individual as required by law. Personal information will be retained only as long as necessary for the fulfillment of those purposes.


Accuracy

Clean-Mark will use reasonable efforts to keep personal information accurate, complete, and up-to-date as is necessary for the purposes for which it is collected, used or disclosed.


Safeguards

Clean-Mark will take such steps as are necessary to establish and implement security safeguards to protect the personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.

The nature of the safeguards will vary depending upon the sensitivity of the information that has been collected, the amount, distribution and format of the information, and the method of storage. More sensitive information will be safeguarded at a higher level of protection.

Clean-Mark will make their employees aware of this Privacy Policy and the importance of maintaining adhering to this Privacy Policy and Clean-Mark will take reasonable care in the disposal or destruction of personal information to prevent unauthorized parties from gaining access to the information.


Openness

Clean-Mark will make available to individuals specific information about its policies and practices relating to the management of personal information.


Individual Access

Upon written request, an individual will be informed of the existence, use, and disclosure of his or her personal information and will be given access to that information. However, in certain situations, Clean-Mark may not be able to provide access to all the personal information it holds about an individual including, without limitation:

1. information that is prohibitively costly to provide;
2. information that contains references to other individuals;
3. information that cannot be disclosed for legal, security, or commercial proprietary reasons; and
4. information that is subject to solicitor-client or litigation privilege.

An individual may be required to provide sufficient information to permit an organization to provide an account of the existence, use and disclosure of personal information.

Clean-Mark will respond to an individual’s request within a reasonable time period not later than 30 days, compliance within that period is not practicable with the exercise of reasonable diligence. Clean-Mark may change a fee for retrieving information, but the fee will be proportionate to the Clean-Mark’s actual costs in day so.


Challenging Compliance

An individual will be able to address a challenge concerning compliance with this Privacy Policy with Clean-Mark’s Privacy Officer. Clean-Mark will inform individuals who make inquiries or lodge complaints of the existence of relevant complaint procedures. All complaints will be investigated, and if a complaint is found to be justified, Clean-Mark will take appropriate measures, including, if necessary, amending its policies and practices.